About ITSD
Careers
Job Positions
Place of work: Rajajinagar, Bangalore.
Joining: Immediate Joining
Education: Diploma / Any Graduate
Joining: Immediate Joining
Education: Diploma / Any Graduate
Eligibility Criteria:
- Qualifications: Any Graduate/Diploma
- Experience in Bidding for Tenders
- Preferred Male/Female Candidates
- Immediate Joining
Job Description: Roles and Responsibilities
- Should have good and working knowledge of MS Office suite
- Should have basic office administration knowhow and management skills.
- Should have good Communications skills and writing business related emails.
- Should have knowledge of IT industry and allied industry Tenders.
- Should have knowledge of working on tendering process.
- Should have knowledge of about tender documentation process.
- Should have knowledge on interaction with OEMs and partners.
- Should have knowledge of preparing Bill of Material / Bill of Quantities, Quotations etc.
- Should be able to evaluate the RFPs in coordination with other team members.
- Should be able to submit offers ( techno – commercial solutions) based on RFPs/EOIs.
- Should be able to search and get new tenders from across portals as per our portfolio.
- Prepare regular reports of progress and forecasts for management review.
- Should be willing to work in a team environment and go getter.
Eligibility Criteria:
- Qualifications: Any Graduate
- Experience in Selling IT
- Products and IT Services
- Preferred Male Candidates
- Immediate Joining
Job Description: Roles and Responsibilities
- IT Hardware & Networking Industry
- Candidate will be responsible for selling IT infrastructure related Networking /
- Security / Storage /Virtualization/ Data Center solutions.
- The individual will develop and execute sales plans for target accounts and need to have demonstrated experience in similar domain.
- Responsible for Business Development to map and bring new business /large customer accounts.
- Establish a professional working relationship with decision-makers and C-Level to develop a core understanding of the client’s unique business needs.
- Preparation of Pre-Bid Queries and attending the pre-bid meetings
- Preparation of BOM / BOQ and presenting to the client.
- Timely submission of proposal with compliance as tender requirements. Tracking of tenders which are in line with our focus areas.
- Maintain relations and co-ordinate with leading OEM suppliers.
- Coordinate with the cross-functional department to gather the required inputs, documents required for tender submission.
- Responsible for achieving yearly quota for IT infrastructure service solutions.
Eligibility Criteria:
- Eligibility Criteria
- Qualifications: Diploma / Graduation
- Experience: Must have at least 3 to 5 years of experience as a technical expert in the area of Windows System Administration
- Preferred Male Candidates
- Immediate Joining
Job Description: Roles and Responsibilities
- Microsoft Windows System Administration, End user support on Laptops / Desktops, Servers, L2 switch Administration.
- Installation, support, maintenance, configuration, management, monitoring and performance tuning of all windows server architecture(s) including Windows Server 2008, 2012 and 2016 and LINUX
- Must have experience in the following Windows Server technologies:
- Active Directory Domain Services
- DNS, DHCP , NAT , VPN Configurations
- Patching and Update Services. Event logs
- Windows Firewall configuration, AntiVirus configuration.
- Group Policy Management
- Office 365, Emails
- Backup and Storage , Printer Configurations
- HP/DELL/IBM Server Hardware knowledge
- Working Knowledge on Linux would be big plus.
- Cisco, HPE and Similar Switch configurations
- Must have experience in the virtualization technologies, VMware/Hyper-V.
- Experience in Exchange will be considered favorably.
- Working knowledge of Wireless access points and allied products.
- Should be a fast learner, coordinate and work with OEMS.
- Must have the ability to document changes and store in a centralized location.
- Must have worked in an Incident Management tool and follow company policies in Change Management.
- Must provide regular updates to management on accomplishments, issues and progress.
- Avoid working in a silos, engage with stake holders to gather requirements, understand pain-points and develop solutions.
- Be open to assist in other areas and learn new tools like Solarwinds, Cisco Prime , HPE NMS and similar products
- Ability to discuss issues and prepare/present Root Cause Analysis to a varied audience
- MCSE/MCSA certified preferably
Eligibility Criteria:
- Qualifications: Diploma / Graduation
- Experience: Must have at least 3 to 5 years of experience as a technical expert in the area of Network Administration
- Preferred Male Candidates
- Immediate Joining
Job Description: Roles and Responsibilities
- Configuration & Troubleshooting protocols such as EIGRP, OSPF, BGP & MPLS
- Configuration and Troubleshooting Switching: STP, Stacking, VPC, VLANs
- Configuration and Troubleshooting Network Firewalls: Palo Alto, Cisco ASA, Fortigate, Checkpoint for IPSec/VPN, Failover, HA and NAT
- Configuration and Troubleshooting Network load balancers
- Configuration and Troubleshooting WAN Optimizers
- Configuration and Troubleshooting SD-WAN Viptela and Cisco Meraki
- Configuration and Troubleshooting HPE Aruba/ Cisco Wireless Products
- Anyconnect, Pulse Secure & Global protect client VPN solutions and or similar
- Solid understand of Networking and Security
- Strong grasp of the TCP/IP fundamentals to aid with problem resolution.
- Requires expertise in all aspects of LAN technologies , routing protocols and switching protocols across multiple vendor products
- Preferably CCIE /CCNP/CCNA Certified
Eligibility Criteria:
- Qualifications: Diploma / Bachelor’s / Master’s Degree
- Minimum of 4-5 years of experience in a Security Operations Centre (SOC) or incident response team
- Security+ , CEH, CISSP, OSCP, CHFI, ECSA, GCIH, GCIA, GSEC, GCFA , Cisco Cyber OPS certification (At least one valid certification)
- Flexible to work in 24/7 shifts
Job Description: Roles and Responsibilities
- Responsible for 24/7 monitor, triage, analyzing security events and alerts. Including Malware analysis (including reverse engineering)
- Experience coordinating incident response, troubleshooting, or other complex issues across a global organization
- Familiarity with core concepts of security incident response, e.g., the typical phases of response, vulnerabilities vs threats vs actors, Indicators of Compromise (IoCs), etc
- Strong knowledge of email security threats and security controls, including experience analyzing email headers
- Good understanding of Threat Intel and Hunting
- Strong technical understanding of network fundamentals and common
- Internet protocols, specifically DNS, HTTP, HTTPS / TLS, and SMTP
- Experience analyzing network traffic using tools such as Wireshark, to investigate either security issues or complex operational issues
- Experience reviewing system and application logs (e.g., web or mail server logs), either to investigate security issues or complex operational issues
- Strong knowledge in investigating security issues within Cloud infrastructure such as AWS, GCP, Azure.
- Good knowledge and hands-on experience with SIEM tools such as Splunk, AlienVault, QRadar, ArcSight or similar in creating new detection rules, correlation rules etc…
- Experience In defining use cases for playbooks and runbooks.
- Experience in understanding log types and log parsing
- Strong passion in information security, including awareness of current threats and security best practices.
- Good understanding of CIS requirements
About ITSupportDesk
ITSupportDesk (ITSD) is a private limited sister concern company of Rooman Technologies Private Limited which is an ISO 9001-2015 certified and SEI-CMMI Level 3 Company headquartered in Bangalore and having presence in multiple countries.
ITSD was established with a strong focus on providing integrated and state-of-the-art technology solutions in association with Global IT leaders and OEMs. Today ITSD is one of the leading providers of IT Solutions and Digital Transformation initiatives.