About ITSD

Careers

Job Positions

Place of work: Rajajinagar, Bangalore.
Joining: Immediate Joining
Education: Diploma / Any Graduate
Eligibility Criteria:
  • Qualifications: Any Graduate/Diploma
  • Experience in Bidding for Tenders
  • Preferred Male/Female Candidates
  • Immediate Joining
Job Description: Roles and Responsibilities
  • Should have good and working knowledge of MS Office suite
  • Should have basic office administration knowhow and management skills.
  • Should have good Communications skills and writing business related emails.
  • Should have knowledge of IT industry and allied industry Tenders.
  • Should have knowledge of working on tendering process.
  • Should have knowledge of about tender documentation process.
  • Should have knowledge on interaction with OEMs and partners.
  • Should have knowledge of preparing Bill of Material / Bill of Quantities, Quotations etc.
  • Should be able to evaluate the RFPs in coordination with other team members.
  • Should be able to submit offers ( techno – commercial solutions) based on RFPs/EOIs.
  • Should be able to search and get new tenders from across portals as per our portfolio.
  • Prepare regular reports of progress and forecasts for management review.
  • Should be willing to work in a team environment and go getter.
Eligibility Criteria:
  • Qualifications: Any Graduate
  • Experience in Selling IT
  • Products and IT Services
  • Preferred Male Candidates
  • Immediate Joining
Job Description: Roles and Responsibilities
  • IT Hardware & Networking Industry
  • Candidate will be responsible for selling IT infrastructure related Networking /
  • Security / Storage /Virtualization/ Data Center solutions.
  • The individual will develop and execute sales plans for target accounts and need to have demonstrated experience in similar domain.
  • Responsible for Business Development to map and bring new business /large customer accounts.
  • Establish a professional working relationship with decision-makers and C-Level to develop a core understanding of the client’s unique business needs.
  • Preparation of Pre-Bid Queries and attending the pre-bid meetings
  • Preparation of BOM / BOQ and presenting to the client.
  • Timely submission of proposal with compliance as tender requirements. Tracking of tenders which are in line with our focus areas.
  • Maintain relations and co-ordinate with leading OEM suppliers.
  • Coordinate with the cross-functional department to gather the required inputs, documents required for tender submission.
  • Responsible for achieving yearly quota for IT infrastructure service solutions.
Eligibility Criteria:
  • Eligibility Criteria
  • Qualifications: Diploma / Graduation
  • Experience: Must have at least 3 to 5 years of experience as a technical expert in the area of Windows System Administration
  • Preferred Male Candidates
  • Immediate Joining
Job Description: Roles and Responsibilities
  • Microsoft Windows System Administration, End user support on Laptops / Desktops, Servers, L2 switch Administration.
  • Installation, support, maintenance, configuration, management, monitoring and performance tuning of all windows server architecture(s) including Windows Server 2008, 2012 and 2016 and LINUX
  • Must have experience in the following Windows Server technologies:
      • Active Directory Domain Services
      • DNS, DHCP , NAT , VPN Configurations
      • Patching and Update Services. Event logs
      • Windows Firewall configuration, AntiVirus configuration.
      • Group Policy Management
      • Office 365, Emails
      • Backup and Storage , Printer Configurations
      • HP/DELL/IBM Server Hardware knowledge
  • Working Knowledge on Linux would be big plus.
  • Cisco, HPE and Similar Switch configurations
  • Must have experience in the virtualization technologies, VMware/Hyper-V.
  • Experience in Exchange will be considered favorably.
  • Working knowledge of Wireless access points and allied products.
  • Should be a fast learner, coordinate and work with OEMS.
  • Must have the ability to document changes and store in a centralized location.
  • Must have worked in an Incident Management tool and follow company policies in Change Management.
  • Must provide regular updates to management on accomplishments, issues and progress.
  • Avoid working in a silos, engage with stake holders to gather requirements, understand pain-points and develop solutions.
  • Be open to assist in other areas and learn new tools like Solarwinds, Cisco Prime , HPE NMS and similar products
  • Ability to discuss issues and prepare/present Root Cause Analysis to a varied audience
  • MCSE/MCSA certified preferably
Eligibility Criteria:
  • Qualifications: Diploma / Graduation
  • Experience: Must have at least 3 to 5 years of experience as a technical expert in the area of Network Administration
  • Preferred Male Candidates
  • Immediate Joining
Job Description: Roles and Responsibilities
  • Configuration & Troubleshooting protocols such as EIGRP, OSPF, BGP & MPLS
  • Configuration and Troubleshooting Switching: STP, Stacking, VPC, VLANs
  • Configuration and Troubleshooting Network Firewalls: Palo Alto, Cisco ASA, Fortigate, Checkpoint for IPSec/VPN, Failover, HA and NAT
  • Configuration and Troubleshooting Network load balancers
  • Configuration and Troubleshooting WAN Optimizers
  • Configuration and Troubleshooting SD-WAN Viptela and Cisco Meraki
  • Configuration and Troubleshooting HPE Aruba/ Cisco Wireless Products
  • Anyconnect, Pulse Secure & Global protect client VPN solutions and or similar
  • Solid understand of Networking and Security
  • Strong grasp of the TCP/IP fundamentals to aid with problem resolution.
  • Requires expertise in all aspects of LAN technologies , routing protocols and switching protocols across multiple vendor products
  • Preferably CCIE /CCNP/CCNA Certified
Eligibility Criteria:
  • Qualifications: Diploma / Bachelor’s / Master’s Degree
  • Minimum of 4-5 years of experience in a Security Operations Centre (SOC) or incident response team
  • Security+ , CEH, CISSP, OSCP, CHFI, ECSA, GCIH, GCIA, GSEC, GCFA , Cisco Cyber OPS certification (At least one valid certification)
  • Flexible to work in 24/7 shifts
Job Description: Roles and Responsibilities
  • Responsible for 24/7 monitor, triage, analyzing security events and alerts. Including Malware analysis (including reverse engineering)
  • Experience coordinating incident response, troubleshooting, or other complex issues across a global organization
  • Familiarity with core concepts of security incident response, e.g., the typical phases of response, vulnerabilities vs threats vs actors, Indicators of Compromise (IoCs), etc
  • Strong knowledge of email security threats and security controls, including experience analyzing email headers
  • Good understanding of Threat Intel and Hunting
  • Strong technical understanding of network fundamentals and common
  • Internet protocols, specifically DNS, HTTP, HTTPS / TLS, and SMTP
  • Experience analyzing network traffic using tools such as Wireshark, to investigate either security issues or complex operational issues
  • Experience reviewing system and application logs (e.g., web or mail server logs), either to investigate security issues or complex operational issues
  • Strong knowledge in investigating security issues within Cloud infrastructure such as AWS, GCP, Azure.
  • Good knowledge and hands-on experience with SIEM tools such as Splunk, AlienVault, QRadar, ArcSight or similar in creating new detection rules, correlation rules etc…
  • Experience In defining use cases for playbooks and runbooks.
  • Experience in understanding log types and log parsing
  • Strong passion in information security, including awareness of current threats and security best practices.
  • Good understanding of CIS requirements
IT Support Desk

About ITSupportDesk

  • ITSupportDesk (ITSD) is a private limited sister concern company of Rooman Technologies Private Limited which is an ISO 9001-2015 certified and SEI-CMMI Level 3 Company headquartered in Bangalore and having presence in multiple countries.

  • ITSD was established with a strong focus on providing integrated and state-of-the-art technology solutions in association with Global IT leaders and OEMs. Today ITSD is one of the leading providers of IT Solutions and Digital Transformation initiatives.

Apply for this position

Scroll to Top