Our Story
About ITSD
Together, We're on a path to SUCCESS
ITSupportDesk (ITSD) is a private limited sister concern company of Rooman Technologies Private Limited which is an ISO 9001-2015 certified and SEI-CMMI Level 3 Company headquartered in Bangalore and having presence in multiple countries.
ITSD was established with a strong focus on providing integrated and state-of-the-art technology solutions in association with Global IT leaders and OEMs. Today ITSD is one of the leading providers of IT Solutions and Digital Transformation initiatives.
ITSD is a next-generation global technology and solutions company that helps enterprises reimagine their businesses for the digital age. We help organizations leverage IT for their competitive advantage and to derive business value. ITSD participates in customer’s Digital transformation journey and supports them with its future ready technology competencies in the areas of Cyber Security, Cloud, Enterprise Networks, Collaboration, Wireless, Automation, Robotics, Artificial Intelligence, Physical Security etc.
ITSD’s key differentiator lies in its Depth of Skills and its timely delivery of solutions and services matching global standards. We take pride in being a part of our Customer’s Success and are always eager to work together in finding the right solutions for business enhancement. In addition to our solutions capability, ITSD services have attained a place of prominence in the Indian and global IT landscape. Our Managed Services team and GNOC/GSOC helps our customers get desired security and uptime for their IT Assets so that they can deliver satisfaction to their customers. Pillared on its depth and breadth of knowledge and skills in implementing turnkey solutions, we have served clients across MSMEs, Universities and Educational institutions, industrial and manufacturing units, BFSI, Government organizations, Public Sector Units & Multi-National Companies.
Our technology solutions and services are built on two decades of solution provisioning, with a renowned management philosophy, a strong culture of service and a relentless focus on customer relationships. ITSD also takes pride in its many diversity, social responsibility, sustainability, and education initiatives through its network of partner companies and associates.
Our Mission
ITSD is working towards expanding the businesses in the areas of Automation, Cloud Solutions, Resource Placements and Security solutions in alignment with the company’s goals and objectives. Company’s mission is to provide flawless integrated solutions to all our customers making it easy for them to implement, automate and secure it seamlessly.
Our Vision
Our vision is to mark a niche in the IT market, reachable to every customer who are wanting flawless and seamless solution for their setup.
Our Core Values
ITSD is built on four core values that inspire us to work together every day toward improving the world.
GROWTH & EXPANSION
We’re obsessed with our customers’ success and take pride in their achievements.
PATIENCE & TRUST
We communicate openly with our customers, and do what it takes to keep their data secure.
INNOVATION & EXECUTION
We pursue ideas that could change our company, our country — and maybe even the world.
UNITY IN DIVERSITY
We respect and value employees from every background, and we thrive as a result.